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Receptionist / South East London
Click here to shortlist this job 1-CLICK Apply With Employer or Register Now| Added: | 2023-01-26 |
| Location: | South East London |
| Salary: | Competitive |
| Duration: | Permanent |
| Apjid | 3 |
Main duties and responsibilities
Required qualifications and experience
- Meet and greet all visitors to our London office
- Register all guests visiting the office on Bluepoint system
- Answering calls in an efficient and professional manner, taking clear and detailed messages when necessary
- Ensure all guests sign in & out of the office and that they are fully briefed on all health and safety requirements
- Ensure all new visitors watch H&S building induction video
- Conduct building induction for new joiners – introduction to staff and office
- Ownership and coordination of third party office facilities budget and suppliers – including but not limited to cleaning, maintenance, recycling, plants - always with an eye on sustainability and cost control
- Property Management responsibilities including PR creation, PO review and approval of Nova North office related invoices (covering office rent, parking space rent, utilities, service charges etc.)
- Key user and system administrator for desk booking application (Ronspot) for London office staff, contractors and visitors
- Outlook Calendar management to book/confirm meetings for staff and external guests
- Arranging temporary security passes with lanyards for visitors – keep accurate records
- Logging, sending and distributing all incoming and outgoing mail, couriers and faxes within 24 hours of receiving it
- Booking meeting rooms, managing requests and working closely with the executive team assistants
- Setting up meeting rooms, providing refreshments & tidy meeting rooms once finished
- Order breakfast & lunches for meetings and other regular staff occasions
- Ensure that the reception & kitchen areas are tidy at all times – daily checks, loading/unloading dishwasher etc.
- Book Loading Bay deliveries and visitors car park as required
- Collect post and deliveries from loading bay and distribute within 24 hours
- Order stationery and kitchen supplies – daily checks to ensure stock is replenished at all times, liaise with EA team to understand and agree supply needs
- Monthly stocktake of printing toner, paper and stationery to ensure adequate supplies
- Managing monthly credit card expenses – keep track of expenditure in a spreadsheet
- Ad-hoc administrative tasks e.g. binding and printing
- Liaise with suppliers
- Flexibility to work late/early dependant on meeting requirements/board meetings
Required qualifications and experience
- Previous relevant experience in a similar fast paced, front of house Receptionist role
- Facilities management experience would be beneficial
- Exceptional customer service skills
- Excellent written and verbal communication skills, including a clear telephone manner
- IT literate and experienced user of Microsoft Office suite, particularly Teams, Word and Outlook
- Previous supervisory experience would be preferred as this role may be required to lead work experience students or apprentices
- Well-presented
- Friendly and approachable
- Flexible
- Team player
- Proactive
- Excellent organisational skills
- Ability to use own initiative, think outside the box to solve problems
- Ability to work autonomously with minimal supervision
How to Apply
70 Brunswick Street
Stockton on Tees
Cleveland
TS18 1DW
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