Search Jobs


IT Snr. Infrastructure Analyst / Snr. Support Engineer / Arbil

 Click here to shortlist this job 1-CLICK Apply With Employer or Register Now
Location: Arbil
We are looking for Local candidates to work as IT Snr. Infrastructure Analyst / Snr. Support Engineer for an International Oil and Gas company in Kurdistan.

Main Duties & Responsibilities:

Operations and User Support:
  • Assist in leading all IT Operations and Support for operations in Kurdistan and for remote users including liaison with outsourced or co-sourced partner relationships, which may include Service Desks, site visits & related processes and End-User Support services.
  • Facilitate management and procurement of IT Assets (hardware, software & services) and drive Configuration Management principles through Change, Problem, and Incident/Request processes.
  • Drive effective IT Cost Improvement through Asset & Service utilization.
  • Assist in leading QA/Continual Service Improvement on IT Support Services’ performance.
  • Assist in leading partnerships to improve & automate core IT Service Management Processes & Services (e.g. Request, Incident, and Problem, Management).
  • Provide outstanding customer support to End Users as needed.
  • Assist in leading professional development of junior IT personnel.
  • Assist in leading IT Infrastructure (Server/Network/Storage) support services & project specific staff.
  • Coordinate Infrastructure projects, support & liaise with Applications & Security teams as required.
  • Participate on IT Architecture Review Board to ensure alignment of projects with standards.
  • Coordinate Infrastructure Maintenance activities & oversee quality of delivery.
  • Assist in leading review of long-term infrastructure plan.
  • Assist in testing and coordination of IT Disaster Recovery Program in coordination with regional Business Continuity Plans to ensure systems recovery can support business needs.
  • Coordinate and oversee selected internal IT controls as assigned and ensure effective operation & improvement.

  • BS Computer Science or related field required.
  • Minimum of 5 years’ experience in a generalist IT Supervisory/Management role.
  • At least 8+ years of IT experience.
  • A background in and a good understanding of IT infrastructure.
  • 3 years hands-on experience implementing and/or directly supporting systems such as Microsoft Windows (7/10), Active Directory Domain Services, Azure Active Directory, Cisco networking, Wireless networks (Cisco/ Meraki, Ubiquiti) Dell hardware (PC, server) and Public/Private cloud platforms (Azure, Box, Salesforce) in a commercial or equivalent industry set.
  • 3 years hands-on experience implementing and/or directly supporting a virtualized server infrastructure such as VMware vSphere or equivalent.
  • Fluent in English (written & spoken).
  • Strong Customer-facing experience.
  • Strong stakeholder management experience.
  • 2-3 years’ experience working within an enterprise environment, liaising with other departments.
  • Having worked at an international company in an international role is a strong benefit.
  • Good communication skills.
  • Independent, positive, open minded and customer focused.
  • Structured approach coupled with strong problem-solving skills

How to Apply

Latest Jobs - supervisor - nordrafting & design managerqa manageraccounts payable supervisorcommunications analystexpat drilling engineerquality advisorlead electrical technicianpart time receptionist/administratorhse advisorhr expert for international projects - renewable energyestimator: $75-90k min.field operation specialistsenior field operation specialistsenior environmental advisorsenior process engineerstructural engineerenvironmental advisor - reporting and chemicalselectrical enginnerweb developercontract: production field administratorcontract: business analyst iiicontract: maintenance planner/scheduler iiicontract: contract pumper icontract: hr assistant iiilearn arabiccontract: project controls coordinator ivcontract: project estimatorcontract: terminal / field operatorcontract: terminal / field operatorcontract: tax advisorcontract: lower completion engineer (turkey)contract: upper completion engineer ( turkey)contract: service delivery coordinator - field services ( turkey)senior tax advisercontract: fpso lead interface engineercontract: industrial hygiene headcontract: surface well test - maintenance technician (aberdeen(contract: welding & material specialistprincipal rail engineer - designer role availablerolling stock engineersenior planning engineersenior reward adviserhr coordinatorasset financial controllercontract: static engineercontract: platform structural erection supervisor x2contract: assistant accountantcontract: senior process engineercontract: feed process engineerterminal manager
© All rights reserved, 2001 - 2022