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Contract: FO Engineer / Saudi Arabia

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Added:2020-06-25
Location: Saudi Arabia
Salary:
Duration:Contract - 12 months
Apjid3

The Role:
* Responsible for alarm monitoring and escalation , restoration , information
* Responsible of fault escalation : - TT quality ; Escalate on time and accuracy - Send SMS on time ,voice call , email - Update on time with proper information in remedy and via SMS; - Closing on time with right root cause
* Inform shift manager about L1 and important outage within 5 MIN and update him/her every 30 min,
* Responsible for CRs surveillance quality: - Monitor from beginning and end the CR - System healthy checking has been done when CRs are finished - Report CR status in Remedy when CRs are finished - TT created when CRs time expired and there was faulty
* Report sending on time and accurate
* Daily report (Exco that should be update in daily base, morning evening that should be update for sending report)
* Handover report * Access control with subcontractor and Landlord
* Attended to all training and process review
* Checking related emails (personally and group email) Requirements Skills
* Excellent communication skill
* Ability to manage the project progress and handle in-depth technical issues
* Strong team development and leadership skills Excellent team player
* Ability to teach others
* Time Management
* Excellent reporting skills Experience
* at least 2 years related work experience in telecom network operation and maintenance or 1 years experience with Huawei
* Familiar with OSS and dispatch systems
* Familiar with GSM and 3G Education
* 3/4 year university degree in Telecom or Computer Science Other Requirements
* Ability to work off hours depending on Network outages and customer requests
* 24x7 availability to support after office hours, and be able to relocate with in the country
* Very good communication skill, Oral and write English
* Familiar with office standard packages (Word, PowerPoint, etc)


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