VMO Program Manager / USA

Summary

As a VMO Program Manager you will manage all key aspects of Digital Technology - VMO organization in building the business process to streamline all P2P related activities for domain leads regarding resourcing including coordination with vendors in statement of work (SOW) creation, raising Purchase Requisitions and coordinating payment approvals. The VMO professional works with our organization and is the liaison with our vendor partners and internal stakeholders. VMO professional will also work to create processes, methodology, governance framework and artifacts for building and operating Vendor Management Office.

Job Duties

• You will work independently and handle frequently changing needs of an organization that is constantly evolving
• Oversee all Purchase Requisitions for the organization and ensure completeness and adherence to the organizations policies
• Manage Vendor creation and Vendor onboarding
• Act as the liaison and point of contact for our vendor partners and internal stakeholders.
• Coordinate and follow up on issue resolutions, which require business insight and business process expertise
• Lead contact for the internal resource/project planning system
• You will interact with many other group's internal team to lead and deliver elite products in an exciting fast-paced environment
• Manage Vendor Performance , Issues and Escalations
• Lead training workshops for the organization on VMO activities
• Provide training materials for the VMO organization
• Review all Statement of Work provided by the vendors for valid and reasonable content and ensure the SOW's are complete and accurate
• Connect with stake holders to identify BI and Reporting needs and working with Analytics team to implement them
• Create and distribute various reports and dashboards periodically with useful matrices
• Keep track of Software Licenses and renewals
• Establish ROB for Vendors and Internal Entities

Required Qualifications

• 5+ years of industry experience in the above-mentioned areas
• BA/BS degree or equivalent experience; MBA is preferred
• Complete understanding of Procure to Pay process
• Clear understanding of importance of P2P business processes
• Ability to create, refine and document P2P business processes as part of building VMO organization
• Excellent organization skills, acute attention to detail, ability to handle multiple tasks in a fluid, time sensitive and dynamic environment
• High energy 'go getters' - able to work in a very fast, complex organization
• Experience in building relationship with Vendors and other stakeholders (internal and external)
• Experience with Strategic / Preferred Vendor Programs
• You have strong problem-solving abilities with the ability to anticipate change and act efficiently
• A high level of integrity and discretion in handling confidential information and professionalism in dealing with people at all levels is imperative
• You possess critical thinking and a "can-do" attitude for all situations.
• You have experience with MS Office, MS Project, Visio and other productivity tools
• Excellent communication and prioritization skills; know when to delegate issues upward and effectively work with all levels of the organization
• Ability to establish and maintain effective business partnerships
• Shown problem resolution, decision-making and analytical skills with keen attention to detail with limited supervision
• An ability to work well and productively, always projecting a positive outlook in a fast-paced, sometimes stressful environment
• You will have a combination of business acumen and technical knowledge
• You have familiarity in the different stages of the SLC process and the interrelationships with resourcing at each stage
• Must have experience with project management and working with project managers and vendors
• Must have consistent record of accomplishment in highly demanding environment and driving initiatives to completion
• You have a successful record of accomplishment in all aspects of the project development lifecycle
• Experience in the support of senior Digital Technology team members, strong written, verbal, and presentation skills are critical
• Successful interaction with management of multiple technical teams in an on/off shore model is important
• Highly desirable to have experience in tools - SAP Sourcing, Ariba, Field Glass, HICX, Flexera etc.

Preferred Qualifications

• PMP Certification by the Project Management Institute is highly preferred