Customer Service & Permits Officer | Residential Construction / Australia

About the Role
The client has a national presence Australia-wide and builds across multiple states. They are rapidly expanding in New South Wales and are currently building over 2000 homes a year nationally. Their office in Sydney is expanding, making this company a good choice if you're looking for career progression and a business where you can move up the ranks quickly. 

Due to expansion in the team, a strong Customer Service professional with experience in the residential construction industry with exposure to permits & council processes to manage their own portfolio of clients across the end to end construction process, from pre-site through to handover, seeing you working across;

• Managing customer relations and communications in relation to progress and delivery of the home building agreement 
• HIA contract generation
• Proactively manage and prioritise pre-site requirements and approvals to support the construction process
• Liaising with relevant stakeholders both internal and external including clients, suppliers, contractors, lenders & brokers as required 
• Ensuring projects comply with planning schemes and building regulations
• Applying for permits and coordinate the approvals process
• Maintaining accurate documentation and file management 
• Ensuring efficient workflow and that timelines are met
• Negotiate and manage any approval application questions
• Plan and partake in consultative meetings, walking through final construction contracts and plans  
• Completion of settlement letters prior to and completion of settlement

  
About You

To be considered for this position you will have:

• Experience related to residential building industry ESSENTIAL
• Excellent communication skills (written and verbal)
• Highly computer literate
• The ability to prioritise your workload in a changing environment
• A high attention to detail
• The ability to work towards deadline

  
Remuneration & Benefits
The successful candidate will receive;

• A remuneration package of $65-75k+superannuation, experience dependent 
• Company laptop & mobile phone allowance
• Onsite parking, modern offices with a family feel