Server & Storage Services Specialist / Australia

Responsible for the general implementation, technical configuration, ongoing operational health and maintenance of Information Services server and storage infrastructure installations as specified for all data centre operations sites; you will be principally responsible for ensuring that IT server and storage configurations and installations are operationally sustainable and supportable at an enterprise level according to IT Operations Services Standards;
 
Responsibilities include but are not limited to:

• Demonstrated understanding of and resolution of a broad range of enterprise systems level management including:

-MS Server OS administration & management.
-Hyper-V deployment and configuration. Preferably with 2016
-Cisco Unified Computing Systems (UCS) installation and configuration
-Backup and Storage systems, preferably Veeam, CommVault and NetApp Storage
-Monitoring & Alerting systems utilising Microsoft SCOM

• Provide technical support for all IT Services groups
• Strive to meet or exceed the Service Level Objectives and Targets.
• Record all work carried out in established service management systems (FrontRange, Microsoft SCOM, Orion, Project Server etc.);
• Ensure quality detail is provided when logging tasks, recording concise and accurate
• Comprehensive and diligent incident and problem management processes are followed according to standards.

 
The successful candidate will have a ‘can do’ attitude to contribute to a high functioning team.
 
Qualification, experience & skills required:

• Tertiary qualifications in Information Technology, or related experience.
• Certification in ITIL, Microsoft, Customer Service Certification (highly desirable).
• Minimum 4-5 years of IT operational systems administration experience, covering server operating systems and storage (SAN, NAS, HCI, etc.) systems at enterprise level.
• Proven track record in providing project implementation to diverse and busy environments including IT & OT sites.
• Specific certifications in networking, server or desktop management systems (highly desirable)
• Excellent can do attitude to contribute to a highly functioning team environment
• Polite, courteous and positive