Key Account Manager / Netherlands

KEY ACCOUNT MANAGER

 

Founded in 1993, and ever since has been a pioneer in genomic analysis. Additionally, we have been on the forefront of microbial genomics innovations and their industry applications. Over the last years, we have established niche expertise and an increasingly strong team specialized in microbial genomics. We offer a complete range of microbial genomics services including: metagenomics, metatranscriptomics, microbiome analysis and microbial strain characterization for regulatory approval.

We are the partner of choice for many leading brands in various biotechnology industries such as pharma, personal care and hygiene, consumer health, food industry and human and animal health. We are also proud to be located in the heart of the Leiden Bio Science Park in the Netherlands, one of the leading biomedical hubs in Europe.

The team:

For our commercial team, we are looking for a new colleague who will take on the position of Senior/Key Account manager. You will play a key role in the interaction with our top (international) customers. Therefore we are looking for an account manager with a broad experience. The commercial team consists of account managers, business developers and marketeers. The team also works closely with other departments within the company. We are looking for an energetic, ambitious and solution driven colleague.

Senior/Key Account Manager - Biotechnology
 

Job:

In this role you will be responsible for the growth of our turnaround with key customers and building strong and sustainable customer relationships. Aligned with the microbial genomics industry growth, our key accounts are international and many are growing fast. The ability to secure success in a complex sales process & strong account management skills are core to this function.

The senior/key account manager will also take a key role within the commercial team e.g., in key-decision making based on the years of prior work experience. Cross sales of new products, coaching of junior team members, coordinating marketing activities, e.g., new product launch strategies, budgeting, CAPA coordination will be among the additional responsibilities. The role will require both national and international travel to meet customers and to attend relevant conferences and business events.

You will be part of the Senior commercial team member and will directly report to the Commercial Director.

Profile:

• Background (Master) in bioscience, (industrial or food) biotechnology, nutrition sciences, bioinformatics, microbiology or related discipline with affinity to genomics market & next generation sequencing.
• Minimum of 5 years’ account management experience.
• Excellent negotiation skills.
• Experience with complex sales processes and with service agreements.
• The ability to work well independently and with cross departmental teams.
• Can-do-mentality, focused, flexible and willingness to travel to attend scientific conferences and/or visit customer locations.
• You are a ‘go-getter’, with a proactive commercial mindset, experienced working with scientists and researchers as clients. Direct, demonstrable experience with microbiology and genomics technologies and/or a good network in our market ( pharma, food ingredients and biotech) are a great advantage.