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IN Manager / Arbil

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Added:2022-07-19
Location: Arbil
Salary:Competitive
Duration:Permanent
Apjid3
We are looking for Local candidates to work as IN Manager for a technology company in Erbil.



Contract Type: Permanent

Location: Erbil



Main Responsibilities:
  • Develop processes, procedures, activities and systems for accurate recording and reporting of system performance, maintenance, outages, and downtime.
  • Perform dimensioning, Planning, Managing Vendor SLA, technology road map.
  • Lead support to projects from OCS (Online Charging System) Operation to ensure OCS node-related proper acceptance test, handover process, etc.
  • Lead analysis of various platform data & reports based on Performance Management & Fault Management (emergency) to and determine traffic patterns to maintain QoS.
  • System and database administration of IN/WSC system and databases to ensure information security as per company policy.
  • Lead analysis of necessary preventive actions to reduce revenue leakage issues & provide solution ensuring minimum leakage in Prepaid revenue.
  • Manage resources, utilize manpower and assign the right jobs/projects to the right people and facilitate proper training to team members and other units to ensure maximum output and to develop skills of the team.
  • Perform any other job-related duties as assigned by Line Manager.


Requirements:
  • Bachelor’s Degree in computer Science or Software Engineering.
  • 3 to 5 years of experience in a similar role. Proven experience in the Telecommunications Service Provider or Mobile Network Operator environment and with Prepaid and/or Converged Charging System (CCS) technologies OCS tariff configuration and integration. Experience in Databases & Experience in O/S (Linux, UNIX) and a Very good understanding of Oracle database and its maintenance.
  • Fluency in Kurdish. Excellent command in English language.
  • Problem-solving and decision-making.
  • Team Building, Leadership.
  • Interpersonal skills, Communication and motivation, Forward planning, and strategic thinking.


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