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2nd Line Support Engineer / UK

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Added:2020-08-07
Location: Northwich, UK
Salary:£25000 - £300000 per annum
Duration:Permanent
Apjid3
2nd Line Support Engineer – Permanent – Northwich

 

ESSENTIAL:-  Degree, solid 2nd Line support experience including networking, wanting to learn new technologies and happy to train in technologies such as NICE. Excellent communication skills.

 

2nd Line Support Engineer Job Description:
 

  • 2 + years relevant experience in supporting enterprise IT server infrastructure or comparable experience within administration of Windows server environment (Level 2)
  • 5 + years relevant experience in supporting global enterprise scale IT solutions and administration, installation and management of Windows 2012 -2016, SQL Server, Active Directory and virtual environments (Level 2)
  • Quick to grasp technical details at a system and component level with strong problem-solving skills
  • 2nd Line Support Engineer to have excellent communication skills with the ability to convey complex requirements / instructions / solutions to both technical and non-technical audiences with the correct level of detail
  • Excellent English written and spoken (other languages – advantage)
  • Ability to independently evaluate and task priorities to meet tight deadlines
  • Always delivers on commitments, on time and to a consistently high quality
  • Working knowledge of IP & Trading Telephony environments, Storage (NAS, SAN & WORM technology), IP networks (VoIP, Routing & Firewall), Virtualization and SQL Databases (MySQL or MS SQL)
  • 2nd Line Support Engineer to have a Degree in Computer Science, Information Systems, or related field.
  • IT Certifications on industry leader vendors, e.g. Windows, VMware, Cisco, etc.)
  • Shift Work
 

Candidates must be eligible to work in the UK

 

2nd Line Support Engineer – Permanent – Northwich


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