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Contract: CRM and Loyalty Manager (€550 - €650 per day) / France
This job has expired or may no longer be taking applications, but other similar jobs are available.
Added: | 2019-12-05 |
Location: | Courbevoie, France |
Salary: | €550 - €650 per day |
Duration: | Contract 6 months |
Apjid | 3 |
The client is looking to recruit an experienced CRM and Loyalty Manager for an initial 6 month contract based in Paris in France.
Responsibilities of the role will include:
Ideally, the successful CRM Manager will have:
Responsibilities of the role will include:
- Ensure that solutions will be implemented according to the expression of need and expectations
- Continuous coordination with DSI and project managers in subsidiaries
- (Weekly status by subsidiary)
- Prepare and coordinate the business recipe
- Definition of cross-loyalty rules between subsidiaries / business lines
- Defining the data repository for fidelity
- Identification of impacts on fidelity flows at the cashier level
- Identification of digital impacts (interactions, influences and impacts with other systems) App, cash register, other touchpoint, digital payment, with the support of IT teams
- Prepare the materials and animate the internal communication around these subjects and the training with and for Key Users stakeholders in subsidiaries.
Ideally, the successful CRM Manager will have:
- Good knowledge of the mechanics of the customer / persona journey but also the logic of CRM / Customer files
- Good understanding of IT
- Expertise in management / project management
- Experiences in consulting and project methodology, collection of needs and formalization
- Agile method experiments in digital and IT projects
- Expertise in team management and change management.
How to Apply
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