Returns Coordinator / Canada

Returns Coordinator



Our Client is currently seeking a Returns Coordinator for a one year contract starting in January based in Edmonton, AB.

• Work with B/L to determine future needs for surplus materials
• Accountable to develop and own the process for the B/L to drop off material for returns processing
  • Follow local controls criteria for returns, including return to stock, Materials on Hold (MOH), returns to vendor, investment recovery, transfers, buybacks, etc.
  • Ensure timely processing to monetize returns
  • Complete paperwork required for B/L and/or SC endorsements and approvals as needed
• Oversee material returns activities completed by the third party warehouse service provider, including returns pick-up, processing, and coordinating shipping of materials
• Work with B/L on-site to identify opportunities for excess materials currently managed by B/L
• Work with the local Acquisitions/Contract team to facilitate adding buyback clause language in new and existing material agreements.
• Manage open quarantine list and resolve issues timely
• Steward returns to ensure credits are processed and closed
• Report status and provide metrics to B/L as required

Interface with vendor & arrange logistics as required

• Work with vendors to facilitate material return process
• Steward returns to ensure credits are processed and closed timely and accurately

Repairs

• Interface with vendors and B/L on repairs of materials where applicable
  • Provide guidance to B/L on repair vs. buy new options

• Create repair purchase requisition and oversee PO creation
• Arrange with designated warehouse shipper to have materials shipped off-site
• Work with vendors on status updates and steward materials returned back to site upon repair completion

Work with Global Inventory Management (GIM) and buyers where item is no longer repairable and new purchase is required

 

Qualifications:

• Strong knowledge of Purchase to Pay, and warehouse operations processes
• General knowledge of SAP returns processing
• General knowledge and application of materials, how and where materials are used in the plant
• Advanced time management skills
• Problem solving skills
• Strong written and oral communication skills
• Influencing with and without authority