IT Support / UAE

Description

The IT Support clerk is responsible for management and maintenance of all ICT equipment and provide technical support within the organization.

Key Responsibilities and Duties

They may include:

• Ensure equipment is functioning properly.

• Assist in compilation of various reports.

• Monitor and maintain computer systems and network.

• Provide helpdesk support to staff over phone or face-to-face.

• Provide procedural documentations and trainings.

• Supporting the roll out of new application.

• Routine safety checks on computer equipment.

• Maintain up to date inventory.

• Create and maintain a filing record system.

• Perform other related duties as requested.

Requirements

• High school diploma or equivalent

• Diploma or equivalent computer software and hardware

• 5+ years experience

• Knowledge of administrative procedures

• Good knowledge of English, both written and verbal

• Good knowledge of Microsoft office (MS Word, MS Outlook, MS Excel and MS PowerPoint)

• Good knowledge of Windows

• Good knowledge of Cisco

• Experience in customer service

• Good knowledge of computer network

Closing date: 2019-10-09 12:00:00