TDS I, II & III (Service Engineer) / UAE

B.Unit: Tubular Running Services
Job Title: Service Engineer Reports 
BU Segment:  CS RSS TDS
Job Grade: Grade I Grade II Grade III
 
Position Overview:
This position has field and workshop responsibilities depending on company and customer requirements and workload. The position includes working for prolonged periods away from home that may include overseas. The TRS Service Engineer operates specialist equipment associated with the handing of OCTG in both offshore and onshore well construction at customer locations. Working closely with other company and 3rd party technicians as part of a team, they have limited independent authority to provide quality, professional service and customer support by performing assigned TRS operations in accordance with company’s contractual obligations, operations procedures and company’s and customer’s Health, Safety & Environmental (HS&E) policies. The role may also include general repair and service of TRS related equipment at company’s and customer’s facilities.  This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her Manager.
 
 
TRS SERVICE ENGINEER LEVEL 0 (ST0 – Trainee)
A new employee will be placed on probation for an initial minimum period of three (3) months. Duties, Responsibilities and all position requirements for Grade SE1 apply to this position grade. After satisfactorily completing the minimum probation period the employee will be given a grade in accordance with Policy 4-1-ME-GL-TRS-00001. 

SERVICE ENGINEER LEVEL I
 
Basic Function:
Under direct supervision be able to competently operate Casing and Tubular Running Equipment in applicable TRS Business Segment in challenging and complex situations, with an expectation that one or more of the Business Segments will be the chosen field for the engineer to become specialized in. Perform rudimentary repair, servicing and preventative maintenance of Casing and Tubular Running Equipment in applicable TRS Business Segment.
 
 
DUTIES AND RESPONSIBILITIES:
 
·         QHSSE
o  Demonstrate a personal commitment to Quality, Health, Safety and the Environment.
o  Ensure compliance with Weatherford, and where appropriate Client’s, Quality, Health, Safety & Environment Policy and Safety Management Systems.
o  Act in accordance with the Roles and Responsibilities as described in Document 3-2-ME-GL-TRS-00001 QHSE ROLES AND RESPONSIBILITIES – TRS MENA
·         Essential Field Operations
o  Understand Well Site Services including performing under supervision Casing and Tubing Running Practices and Well Site Safety
o  Housekeeping/maintenance duties in a safe manner as directed by supervisor.
o  Responsible for the upkeep of own training and competency portfolio
o  Responsible for complying with Weatherford and Clients HSE policies whilst ensuring co-workers carry out work in safe manner.
o  Actively participating in Client / Rig Contractor Safety Programs
o  Report all hazards and unsafe acts
o  Under direct supervision:
·         assist in the performance of function checks TRS Equipment against specified Work Instructions.
·         assist in the rig up, operation and rig down of TRS Equipment following Work Instructions and procedures.
·         assist in the service and maintenance of mechanical, hydraulic and electronic components of TRS equipment as applicable to business segment.
·         Perform Stabbing Operations as required.
 
·         Essential Workshop Service Centre
o  Active participation in workshop safety & toolbox meetings
o  Active participation and contribution to workshop specific safety initiatives
o  Report all hazards and unsafe acts
o  Ensure third party compliance with company procedures
o  Understand the basics and functionality of TRS Manual Handling Equipment, Power Equipment, Bucking Units and Thread Monitoring Systems, Rig Systems Solutions Services and Total Depth Solutions Services as it applies to the assigned business segment.
o  Under direct supervision assist in the service, repair and maintenance of mechanical, hydraulic and electronic components of TRS equipment as applicable to business segment.
o  Under direct supervision:
·         assist in the service, repair and maintenance of mechanical, hydraulic and electronic components of TRS equipment as applicable to business segment.
·         use and complete Weatherford Maintenance Supporting Documentation as per company requirements
·         assist in the performance of function checks of Casing and Tubing Running Equipment against  with specified Work Instructions
·         Additional Local Duties
 
 
AUTHORITY
 
Required Skills:
·         Essential
o  Has generally effective command of spoken and written English language despite some inaccuracies, inappropriacies and misunderstandings. Can use and understand fairly complex language, particularly in familiar situations.
o  Fast learner, results oriented and independent with strong interpersonal skills
o  Possess strong customer service skills, i.e. listening, follow-through, willingness to help
o  Ability to adapt positively to changes in policies, procedures, priorities or work environments
o  Mechanical aptitude and basic understanding of hydraulic and mechanical / electronic systems
o  Ability to logically trouble shoot issues 
o  Exposure to Computer Services and Functions (Web Based Software and Micro Soft Office)
o  Fast learner, results oriented and independent with strong interpersonal skills
o  Possess strong customer service skills, i.e. listening, follow-through, willingness to help
o  Ability to adapt positively to changes in policies, procedures, priorities or work environments
o  Ability to work within process, procedures and checklists
o  Be assessed as “Competent” in accordance with the Company’s Competency Assessment Process requirements for the minimum Units of Competence relative for the position.
·         Preferred
o  English Language: Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Misunderstandings may occur in unfamiliar situations. Handles complex detailed argumentation well.
o  Computer literate and familiar with Microsoft Office software 
o  Proven experience / exposure in Fluid Power, Fluid Flow and Fluid Diagrams
o  Proven experience / exposure in Repairs to Electronic Control Systems and Electronic Hardware  
o  Good presentation, analytical and problem-solving skills with the ability to assist in  resolving complex issues

 
Required Education:
·         Essential
o  Internationally recognized Degree Qualifications in Mechanical, Electronic, Petroleum engineering or relevant discipline.
·         Preferred.
o  External Qualifications in Hydraulic / Fluid Power, Fluid Flow and Fluid Diagrams
o  External Qualifications in Electronic Circuitry, Electronic Diagrams and Electronic Hardware
o  External Qualifications in Programmable Logic Control Systems 
o  External Qualifications in Maintenance Programs
o  External Qualifications in Quality Management Programs 
o  Trade Qualification in Mechanical or Electronic applications.

Required Experience:
·         Essential
o  Minimum 3 month probationary period served.
·         Preferred
o  At least 1 year related working experience in Tubular Running Services.
o  Minimum of 3 years related working experience.
o  Previous Career in Oilfield Industry - Field or Workshop Based
o  Previous Career in Tubular Running Services – Field or Maintenance Sectors
o  Previous Exposure / Experience to JAM Software / Hardware Maintenance
o  Experience / exposure in Web Based Maintenance Programs and Operating Management Systems
o  2 Years minimum experience in mechanical repairs, overhauling and refurbishment

Additional Requirements:
·         Essential
o  Passport Eligibility
·         Preferred
o  Local driving license
o  Forklift / Rigging / Crane Dogman Certifications
o  First Aid / Fire Fighting Certifications
 

SERVICE ENGINEER LEVEL II
 
Basic Function:
Under limited supervision be able to competently operate Casing and Tubular Running Equipment in applicable TRS Business Segment in challenging and complex situations, with an expectation that one or more of the Business Segments will be the chosen field for the engineer to become specialized in. Perform basic repair, servicing and preventative maintenance of Casing and Tubular Running Equipment in applicable TRS Business Segment.
 
 
DUTIES AND RESPONSIBILITIES:
 
·         QHSSE
o  Demonstrate a personal commitment to Quality, Health, Safety and the Environment.
o  Ensure compliance with Weatherford, and where appropriate Client’s, Quality, Health, Safety & Environment Policy and Safety Management Systems.
o  Act in accordance with the Roles and Responsibilities as described in Document 3-2-ME-GL-TRS-00001 QHSE ROLES AND RESPONSIBILITIES – TRS MENA
·         Essential Field Operations
o  As per Service Engineer Level I
o  Under limited supervision:
·         assist in the performance of function checks TRS Equipment against specified Work Instructions.
·         assist in the rig up, operation and rig down of TRS Equipment following Work Instructions and procedures.
·         assist in the service and maintenance of mechanical, hydraulic and electronic components of TRS equipment as applicable to business segment.
 
·         Essential Workshop Service Centre
o  As per Service Engineer Level I
 
AUTHORITY
  
Required Skills:
 
·         Essential
o  As per Service Engineer Level I.
·         Preferred
o  As per Service Engineer Level I.

 
Required Education:
·         Essential
o  As per Service Engineer Level I.
·         Preferred.
o  As per Service Engineer Level I.

Required Experience:
·         Essential
o  Minimum 12 months experience relative to the assigned TRS BU business segment.
o  Experience / exposure in Web Based Maintenance Programs and Operating Management Systems
·         Preferred
o  At least 2 year related working experience in Tubular Running Services.
o  Minimum of 3 years related working experience.

Additional Requirements:
·         Essential
o  As per Service Engineer Level I.
·         Preferred
o  As per Service Engineer Level I.
 

SERVICE ENGINEER LEVEL III
 
Basic Function:
Under minimal supervision be able to competently operate Casing and Tubular Running Equipment in applicable TRS Business Segment in challenging and complex situations, with an expectation that one or more of the Business Segments will be the chosen field for the engineer to become specialized in. Perform moderately complex repair, servicing and preventative maintenance of Casing and Tubular Running Equipment in applicable TRS Business Segment.
 
 
DUTIES AND RESPONSIBILITIES:
 
·         QHSSE
o  Demonstrate a personal commitment to Quality, Health, Safety and the Environment.
o  Ensure compliance with Weatherford, and where appropriate Client’s, Quality, Health, Safety & Environment Policy and Safety Management Systems.
o  Act in accordance with the Roles and Responsibilities as described in Document 3-2-ME-GL-TRS- 00001 QHSE ROLES AND RESPONSIBILITIES – TRS MENA
·         Essential Field Operations
o  As per Service Engineer Level II
o  Perform the role of Crew Chief when required.
o  Under minimal supervision:
·         perform function checks TRS Equipment against specified Work Instructions.
·         rig up, operation and rig down of TRS Equipment following Work Instructions and procedures.
·         service and maintenance of mechanical, hydraulic and electronic components of TRS equipment as applicable to business segment.
·         Essential Workshop Service Centre
·         As per Service Engineer Level II
 
AUTHORITY
 
Required Skills:
 
·         Essential
o  As per Service Engineer Level II.
o  English Language: Has fully operational command of spoken and written language with only occasional unsystematic inaccuracies and inappropriacies. Misunderstandings may occur in unfamiliar situations. Handles complex detailed argumentation well
·         Preferred
o  As per Service Engineer Level II.
o  English Language: Has fully operational command of the language: appropriate, accurate and fluent with complete understanding.

 
Required Education:
·         Essential
o  As per Service Engineer Level II.
·         Preferred.
o  As per Service Technician Level II.

Required Experience:
·         Essential
o  Minimum 24 months experience relative to the assigned TRS BU business segment.
o  Experience / exposure in Web Based Maintenance Programs and Operating Management Systems
·         Preferred
o  At least 3 year related working experience in Tubular Running Services.
o  Minimum of 4 years related working experience.

Additional Requirements:
·         Essential
o  As per Service Engineer Level II.
·         Preferred
o  As per Service Engineer Level II.
 

PHYSICAL DEMAND CATEGORY:
 
Sedentary Work
Lifting 10 lbs maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.
 
Light Duty
Lifting 20 lbs maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
 
Medium Work
Lifting 50 lbs maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds (overhead level).
 
Heavy Work
Lifting 100 lbs maximum with frequent lifting and/or carrying of objects weighing up to 50 pounds.
 
Very Heavy Work
Lifting objects in excess of 100 lbs with frequent lifting and/or carrying of objects weighing 50 lbs or more (to shoulder height). 
 
AUDIO-VISUAL & LICENSING DEMANDS

Depth Perception                   
Color Discrimination
Peripheral Vision
Hearing (Avg.)