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Business Change Analysts / Canada

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Location: Newfoundland/Labrador, Canada


We are pleased to offer the following opportunity of 2 Business Change Analysts in St. John's, NL

Start Date: ASAP

End Date: December 2019

Closing date: 2019-08-22 12:00:00


The Business Change Analysts will be required to play a key role in managing relationships between the business and the project team. The consultants will:

  • Work with project managers to ensure the key deliverables of projects are met
  • Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process
  • Identify change management approach that will increase user acceptance and adoption of systems and process change
  • Develop a change management and communication plan to be delivered for the project
  • Delivery of communication messages through various methods such as regional meetings, corporate meetings, intranet and email messaging
  • Communicate regularly to project team and senior stakeholders - through project meetings, steering and weekly reporting
  • Identify, define and track the training needs required on the project
  • Taking the lead on transition management, ensuring that business as usual is maintained during the transition and the changes are effectively integrated into the business
  • Preparing affected business areas for transition to new ways of working
  • Optimising the timing of the release of project deliverables into business operations
  • Helping to translate the new system functionality and business processes into a language that an end-user will understand to bring about change
  • Participate in testing, training, or other activities, as required
  • Provide support to business leads end users once the system has been implemented
  • The consulting services will be carried out on-site at the Hydro Place office, St. John’s, Newfoundland. Some travel may be required to area offices throughout Newfoundland and Labrador.



The Consultants should have the following qualifications and experience:

  • Relevant degree (bachelor, masters) or relevant combination of education and experience
  • Experience in change management processes
  • Experience in delivering workshops and focus groups
  • Good communication skills
  • Ability to manage relationships with various audiences
  • Ability to work under pressure and meet deadlines while handling multiple tasks
  • Ability to work collaboratively in a team and on own initiative
  • Manage participant's expectations, queries and challenges.
  • Demonstrable experience of coaching/ providing advice
  • Advanced PowerPoint, Excel skills

How to Apply

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