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IT Support Technician / UAE

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Added:11-Jul-19
Location: Abu Dhabi, UAE
Salary:Competitive
Duration:Contract
Apjid3 View all jobs by this recruiter
Job Type- Contract

Contract Duration-
2 MONTHS

Job Responsibilities


                   Maintenance

  • a)     Maintenance of all IT system documentation
  • b)     Maintenance of Hardware / Software inventories
  •        
  •         Operation
  •  
  • a)     Perform installations, general repair, upgrades & maintenance of PCs, servers, printers, network equipment & peripherals
  • b)     Advise on areas that require improvement and/or upgrade
  • c)     Support local computer room operation
  •  
  •         IT Support
  • a)     Provide first, second and third line support for all IT systems to users
  • b)     Provide on site support during business hours and on call support for servers, networks and travelling staff
  • c)     For more complex problems, elicits sufficient details of the problem to enable the appropriate escalation path to be identified and involves the                       appropriate regional team or corporate IT specialist in problem resolution
  •        
  •         Customer Service
  • a)     Liaise with external network/PC consultants and technicians when required
  • b)     Liaise with hardware & software vendors
  • c)     Provide user training such as PC applications
  • d)     Co-ordinate with the regional IT to roll out any IT/IS projects or initiatives
                     Requirement

  • ·         Minimum 2 years of working experience in front line IT support functions
  • ·         Good interpersonal and communication skills at all levels
  • ·         Able to work in a multi-national and multi-culture environment
  • ·         Comprehensive knowledge on computer hardware, software, PABX, LAN and Microsoft OS/technologies
  • ·         Responsible, organized and professional in handling confidential information
  • ·         Resourceful and result-oriented
  •            Analytical and computer literate


How to Apply









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