Service Delivery Coordinator / Iraq

Responsible and accountable for overall service quality in the assigned project area; this will be achieved through auditing Product Line plans and processes are fully implemented in order to improve the key service quality indicators.

He will coordinate the efforts of operations and maintenance staff and will enforce policies and standards set by the global and regional service delivery organization. 

A key aspect of this role is to ensure the project possesses appropriate equipment and that the personnel have adequate competence / proficiency / training to safely deliver a quality service to customers in an efficient manner. 

He / She will ensure implementation of OEPS standards to support the improvement of service quality and delivery.

Prior Iraq experience is mandatory