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Internal Communications Senior Specialist / UAE
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Added: | 2019-06-24 |
Location: | Abu Dhabi, UAE |
Salary: | Competitive |
Duration: | Permanent |
Apjid | 3 |
SECTION I: JOB PURPOSE
SECTION II: KEY RESPONSIBILITIES
Key Responsibilities:
Core Responsibilities
People Management Responsibilities:
Educational and Technical Qualifications:
Fluency in English and Arabic a must
Years of Experience:
SECTION IV: KEY INTERACTIONS
Key Internal Contacts:
Purpose of Interaction:
Purpose of Interaction:
- Develop communications activities intended to establish ongoing channel of communications across Abu Dhabi Ports and its businesses (KIZAD, Maqta Gateway, Cruise Terminal, Safeen, Logistics)
- Work closely with the Internal Communications Manager to conduct annual internal communications initiatives that involve and engage all employees across the entire organisation and the multiple businesses
- Create internal communications material and ensure all employees are kept informed, engaged and motivated through best practice internal communications activities: corporate messages, internal circulars, onsite bulletins, regular newsletters, staff intranet, townhalls and various employee events
- Collate feedback on conducted internal communications campaigns, activities and organise surveys and focus groups to derive key insights and report to the Internal Communications Manager
- Oversee procurement requisitions and ensure cost transactions and records of internal communications activities are maintained
- Work with contracted communications agencies or embedded consultants to deliver internal communications activities
SECTION II: KEY RESPONSIBILITIES
Key Responsibilities:
Core Responsibilities
- Develop internal communications activities and ensure relaying the vision, goals and values across the organisation and for its multiple businesses through clear, consistent and informative corporate messages
- Deliver internal communications annual campaigns and activities (working closely with the wider CMC team) to:
- Translate the organisational/businesses’ vision, goals and values across all internal communications mediums
- Build employee engagement
- Foster an organisational culture of open, transparent and responsive communication
- Protect the reputation of the organisation and its multiple businesses
- Work closely with the wider CMC team to create synchronised campaigns and activities for the organisation and its multiple businesses
- Formulate from end-to-end project plans for internal communications campaigns and corporate employee events
- Align with the Operations & Planning function, internal CMC team and external teams to establish clear milestones, outline deliverables, responsibilities and budgets
- Work with the contracted providers to deliver internal communications programmes and activities:
- Develop or review content produced by the contracted communications agencies (i.e. presentations, newsletter, announcements, speeches, etc.)
- Monitor key developments across the organisation to announce clear and up-to-date communications
- Follow the defined crisis management protocols to manage and protect the reputation of Abu Dhabi Ports or its businesses
- Ensure that all internal communications messages are aligned with external messages (i.e. key messages, company narratives, tone of voice)
- Create internal communications surveys, organises focus groups and collate insights/learnings to report to the Internal Communications Manager
- Create or review messages and speeches for senior leadership (in written or spoken form) for presentation to employees
- Prepare presentations for organisational events
- Responsible for reporting on budget spend against assigned projects
- Prepare and maintain briefs, information, developed assets, approvals and reports pertaining to assigned projects
- Oversee distribution and storage of assets produced for internal communications
- Follow the set processes (for briefing, communicating projects and deliverables updates and reporting) as set by the Corporate Marketing Department
- Strategic Responsibilities:
- NA
People Management Responsibilities:
- NA
- Knowledge of creating internal communications messages and material
- Experience in organising internal communications activities: campaigns, townhalls, team building initiatives, employee events, staff communications and intranet, etc.
- Excellent oral and written communication skills (English) and proficiency in Arabic is a must
- Strong copywriting, presentation and reporting skills
- Basic project management ability and skills
- Ability to multi-task
- Good organisation and time management skills
- Attention to detail
- Professional conduct, accountability, productive planning and problem-solving competencies
- Innovation, initiative and communication skills
- Excellent networking and interpersonal ability
Educational and Technical Qualifications:
- A Bachelor’s degree/Diploma in Business Administration, Public Relations, Communications, Journalism or related field is required
- Proficient in the use of MS Office programmes
Fluency in English and Arabic a must
Years of Experience:
- 3-5 years of experience that includes working within an internal communication department/unit/team
- Internal corporate communications and employee relations
- Account manager/associate (combined agency and or client) experience
SECTION IV: KEY INTERACTIONS
Key Internal Contacts:
Purpose of Interaction:
- Executive Management Team
- Corporate Marketing and Communications Department
- Understand and support the strategic objectives
- Translate organisation and business vision and strategies through best-in-class internal communications and deliver as per SLAs
- Work with the internal communications team to meet agreed objectives
Purpose of Interaction:
- Government Departments and Entities
- External providers
- Align on nationwide strategic initiatives and organise internal events that interest and engage employees across the organisation
- Work with on the delivery of communications activities
- Corporate communications, translation agencies, events management and production, etc.
How to Apply
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