Control Field Service Engineer - Harmony / USA

We are seeking a Control Systems Field Service Engineer, will be required to work independently or as part of a team based on customer/contract requirements to deliver service on a variety of ABB products. Technical skills will be considered the foundation of this position to deliver contract and/or on demand services.

Tasks:

Typical duties/responsibilities may include, but are not limited to, the following:

The work experience will include ABB Harmony products, and other Process Control equipment. Service engineering skills associated with distributed control systems configuration and maintenance.

You will develop a good working knowledge of the Harmony hardware and software as well as customer satisfaction skills. Effective skills will vary on a wide range of ABB system types.

You will develop exceptional troubleshooting skills to put it all together to solve most problems. Great communication skills will be a key asset and one that will result in an assertive style of action while maintaining customer empathy.

A good understanding of the technical aspects of Process Control Systems is a must. The knowledge received can range initially from basic maintenance to application services to allow the candidate to address a wide range of system/control issues.

The field service engineer will be part of a team of individuals that make up the service support structure which consists of a service Dispatch/Coordinator for logistics, a dedicated Regional Technical resource for technical mentoring, an Operations Manager for personnel issues and management, and various call center operations resources to assist with difficult field problems.

Requirements:

Basic qualifications:

- High School Diploma or GED and 5 years of professional work experience;

OR

- Associates Degree and 3 years of professional work experience;

OR

- Bachelor's Degree and 1 year of professional work experience.

Preferred qualifications:

- Bachelor's Degree in Engineering and 1 year of professional work experience.

- Excellent troubleshooting skills, Application Engineering, Computer Network Administration.

- A good understanding of the technical aspects of Process Control Systems is a must.

We are acting as an Employment Business in relation to this vacancy.

We are acting as an Employment Business in relation to this vacancy.