IT Infrastructure Team Lead / UAE

Our client in Dubai have a permanent position for an Infrastructure Team Lead.

The purpose of the role is to Define, Lead and Manage the Infrastructure strategy, architecture, security and recoverability of all Infrastructure Services.

Accountable for the provisioning, availability, planning and maintenance of all Infrastructure services while ensuring compliance with existing processes and policies.

Ensure user satisfaction through the Service Desk to deliver against business driven Service Level Agreements (SLA).

KNOWLEDGE, SKILLS, EXPERIENCE AND JOB RELATED COMPETENCIES REQUIRED:

Educational Qualifications:

Degree educated in IT or a related discipline.

Information Technology Infrastructure Library (ITIL) V3 Certified.

Experience Profile:

10+ years experience working within an Infrastructure environment.

5+ years experience managing an Infrastructure team.

5+ years experience managing IT Security strategy and services.

Strong Project Management skills and experience.

Experience in Customer Service and Service Delivery using agreed SLAs

Competencies/Skills

Understanding of Local Area Network (LAN)/Wide Area Network (WAN)/Wireless/Video/Long Term Evolution (LTE) technologies.

Understanding of voice technologies and voice/network convergence.

Understanding of process control networks or Supervisory control and data acquisition (SCADA) networks.

Strong communicator to both technical and business users.

Demonstrate an ability to plan and prioritise work schedules.

Ability to demonstrate an understanding of important market trends in the IT Industry.

Ability to think strategically in planning and anticipating changing business priorities.

If you meet the above criteria please apply by sending full CV.