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Business Analyst - HR and IT

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Location: Houston, USA
Duration: 40 hours/week
Apjid3 View all jobs by this recruiter

Seeking an IT-Business Analyst III to support their HR Shared Services team in Houston, TX. The IT BA III will be providing operational support for multiple HR/Talent Management applications. 

The main function of a business analyst is to maintain vendor relationships, acting as a business analyst for IT operational support. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business analyst usually reports to a Talent Management Program Manager. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that clients long term improvements in business processes. 

Provide daily operational support for HR enterprise wide applications such as: 
-Software as a Service Success Factors modules applications 
- other vendor provided software 
-Troubleshoot issues, discuss issues with technical team and vendor, test applications, communicate with team and business process owners. 
- Provide operational support to HR Talent Management applications 
- Verbal and written communication skills, attention to detail, customer service and interpersonal skills. 
-Expert ability to work independently and manage one's time. 
-Expert knowledge of IT principles involved in operations, incident management, release management and vendor relationships 
-Software as a Service experience; Previous experience with computer applications, such as Microsoft Word, Excel, PowerPoint required. Visio experience preferred 
" Responsible for a liaison role between the business and the providers of IT services to ensure functional specs are understood and they have what they need to develop their tech specs;
" Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT.;
" Understands and documents business requirements and user requirements to ensure system designs meets business needs;
" Ensures knowledge transfer to the support organization occurs prior to system go-live;
" Schedules and communicate the system go-live date;
" Develops and/or update documentation and training materials;
" Ensures IT and SOX compliance is covered;
" Documents, functional requirements that describe the system, process, or product to fulfill the business requirements. 

About You


  • 5-7+years IT Business Analyst experience required 
  • Previous experience as IT BA within Enterprise HR environment strongly preferred 
  • Previous experience within O/G
  • Bachelor's degree in Management Information Systems, Computer Science or relevant field required
  • Previous experience supporting applications within a Cloud environment would be a plus!

Closing Date:

Saturday, April 14, 2018

How to Apply

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